Requirements: This course is only available to The One School students.

This course is designed for people seeking to understand and apply the principles of managing staff and resources in a variety of businesses. The course is equally suited to the owner of a small business employing a few staff members or a departmental manager in a larger company. It provides a broad but practical understanding of how management techniques can work to your advantage.

At the end of the course you will be able to:

• Define the manager’s role
• Describe techniques for managing resources effectively
• List the legal requirements of recruiting staff
• Describe techniques for retaining and parting with staff
• Monitor and review staff performance
• Apply good practice in developing staff
• Define equal opportunities legislation requirements
• Apply good practice in disciplining staff
• Understand techniques for managing time effectively
• Use methods of dealing with stress and crises